Effective Date: August 1, 2026
Welcome to HanseTravel. These Terms of Service (“Terms”) govern your access to and use of the website, services, content, and travel-related offerings provided by HanseTravel LLC (“HanseTravel,” “we,” “us,” or “our”).
By accessing or using our website or services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
HanseTravel LLC
1450 Ala Moana Blvd
Honolulu, HI 96814
United States
Phone: +1 808-830-7559
Email: info@hansetravel.com
1. Our Services
HanseTravel provides travel-related services, which may include travel planning, itinerary assistance, reservations, accommodations, transportation arrangements, tours, activities, destination experiences, and other travel services.
The specific services available to you will depend on your request, booking, itinerary, confirmation, or applicable agreement with HanseTravel.
HanseTravel may use independent travel suppliers and third-party providers to fulfill portions of your travel arrangements.
2. Eligibility
You must be legally capable of entering into a binding agreement to use our services.
If you make a booking or purchase on behalf of another traveler, you represent that you have authority to provide information and accept these Terms on that traveler's behalf.
3. Travel Bookings
Travel arrangements may be subject to additional terms, conditions, restrictions, cancellation policies, and fees imposed by airlines, hotels, cruise operators, tour operators, transportation companies, activity providers, or other travel suppliers.
Those supplier terms may apply in addition to these Terms.
Before completing a booking, you are responsible for reviewing the applicable booking details, prices, restrictions, cancellation policies, and other conditions.
A reservation is not guaranteed until HanseTravel or the applicable travel supplier provides confirmation.
4. Prices and Payments
Prices displayed or quoted by HanseTravel may change until a reservation is confirmed and payment is received, unless otherwise stated.
You agree to provide accurate and complete payment information and to pay all amounts due for services you purchase.
Additional charges may apply, including taxes, resort or destination fees, supplier fees, baggage charges, change fees, cancellation fees, service fees, or other charges imposed by travel suppliers or applicable authorities.
5. Cancellations, Changes, and Refunds
Cancellation, modification, and refund policies vary depending on the travel service and supplier.
Some reservations may be non-refundable or may carry significant cancellation or change fees.
Where applicable, HanseTravel will communicate the relevant cancellation and modification terms associated with your booking.
HanseTravel is not responsible for refunds or credits that are subject to a third-party travel supplier's policies, although we may assist you in communicating with the supplier where appropriate.
6. Travel Documents and Requirements
You are responsible for ensuring that you possess all documents and meet all requirements necessary for your travel.
Depending on your itinerary, these may include:
Valid passports
Visas
Entry permits
Transit requirements
Health or vaccination documentation
Travel insurance
Identification documents
Customs and immigration requirements
Travel requirements can change. You should verify current requirements with the relevant government authorities, embassies, consulates, airlines, and other applicable authorities before departure.
HanseTravel does not guarantee that you will be permitted to enter, transit through, or remain in any destination.
7. Travel Risks
Travel involves inherent risks, including but not limited to transportation delays, cancellations, weather events, natural disasters, political instability, civil disturbances, illness, accidents, theft, lost luggage, changes in government requirements, border restrictions, and other unforeseen circumstances.
You acknowledge these risks when purchasing or using travel services.
We strongly recommend obtaining appropriate travel insurance, including coverage for trip cancellation, interruption, medical emergencies, baggage loss, and other risks relevant to your trip.
8. Third-Party Travel Suppliers
HanseTravel may arrange services provided by independent third parties.
These providers may include airlines, hotels, resorts, cruise lines, transportation companies, tour operators, restaurants, guides, activity providers, and other travel businesses.
HanseTravel does not own or control these independent providers and cannot guarantee their performance, availability, safety, quality, or compliance with their obligations.
Third-party suppliers may have separate terms and conditions that govern their services.
9. Website Use
You agree to use our website only for lawful purposes.
You may not:
Use the website for fraudulent or unlawful purposes
Attempt to gain unauthorized access to our systems
Interfere with website operation or security
Introduce malware or other harmful code
Scrape, copy, reproduce, or exploit website content without permission
Misrepresent your identity or affiliation
Use automated systems to access the website in a manner that could adversely affect its operation
Violate any applicable law or regulation
We reserve the right to suspend or terminate access to our website if we reasonably believe these Terms have been violated.
10. Intellectual Property
Unless otherwise indicated, the website and its contents, including text, photographs, graphics, logos, trademarks, designs, videos, software, and other materials, are owned by or licensed to HanseTravel and are protected by applicable intellectual-property laws.
You may access and use website content for personal, non-commercial purposes in connection with your use of our services.
You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit our content without our prior written permission.
11. User Information
When submitting information to HanseTravel, you agree that the information you provide is accurate and current.
You are responsible for notifying us of material changes to information necessary to administer your booking or provide our services.
Our handling of personal information is described in our Privacy Policy.
12. Communications
By providing your contact information, you agree that HanseTravel may contact you regarding your inquiries, bookings, transactions, and services.
Where permitted by applicable law, we may also send promotional or marketing communications. You may opt out of marketing communications at any time using the unsubscribe instructions included in those communications or by contacting us.
13. Availability and Accuracy
We make reasonable efforts to provide accurate information on our website. However, travel information, prices, availability, schedules, destinations, and supplier policies can change without notice.
We do not guarantee that all information on the website will always be complete, current, or error-free.
We reserve the right to correct errors, update information, and modify or discontinue website features or services at any time.
14. Disclaimers
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
HanseTravel makes no warranties, express or implied, regarding the website or its availability, accuracy, reliability, suitability, or fitness for a particular purpose.
HanseTravel does not guarantee that:
The website will always be available or uninterrupted
Website content will always be accurate or current
Travel services will meet your expectations
Third-party suppliers will perform without interruption or error
Travel arrangements will occur exactly as originally planned
Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.
15. Limitation of Liability
To the fullest extent permitted by applicable law, HanseTravel and its owners, officers, employees, agents, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or travel services.
HanseTravel's liability, if any, arising from a particular booking or service will be limited to the extent permitted by applicable law and the amount actually paid to HanseTravel for the specific service giving rise to the claim.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
16. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless HanseTravel and its owners, officers, employees, agents, affiliates, and representatives from claims, liabilities, damages, losses, costs, and expenses arising from:
Your violation of these Terms
Your unlawful or improper use of our website or services
Information you provide that is inaccurate or misleading
Your violation of another person's rights
Your violation of applicable laws or regulations
17. Force Majeure
HanseTravel will not be responsible for failure or delay caused by circumstances beyond our reasonable control, including natural disasters, severe weather, pandemics or epidemics, government actions, war, terrorism, civil unrest, strikes, transportation disruptions, technical failures, supplier failures, or other extraordinary events.
18. Links to Third-Party Websites
Our website may contain links to third-party websites or services.
These links are provided for convenience and do not constitute an endorsement or guarantee of the third party.
HanseTravel is not responsible for the content, availability, security, or privacy practices of third-party websites.
19. Termination
We may suspend or terminate your access to our website or services where permitted by law, including if you violate these Terms, engage in fraudulent activity, or create a risk to HanseTravel, other users, or third parties.
Termination does not eliminate obligations that arose before termination.
20. Governing Law
These Terms are governed by the laws of the State of Hawaii, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute that cannot be resolved informally will be subject to the applicable courts located in Hawaii, unless another forum is required by applicable law.
21. Changes to These Terms
We may modify these Terms from time to time.
When we make changes, we will update the “Last Updated” date above. Your continued use of our website or services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
For material changes, we may provide additional notice where appropriate.
22. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be modified or limited to the minimum extent necessary, and the remaining provisions will continue in effect.
23. Entire Agreement
These Terms, together with any applicable booking conditions, supplier terms, agreements, and our Privacy Policy, constitute the agreement governing your use of HanseTravel's website and services, except where a separate written agreement expressly supersedes these Terms.
24. Contact Us
If you have questions regarding these Terms or our services, please contact us:
HanseTravel LLC
1450 Ala Moana Blvd
Honolulu, HI 96814
United States
Phone: +1 808-830-7559
Email: info@hansetravel.com